NHTSA Complaint #10156862 — 2001 DODGE GRAND CARAVAN

WE WERE ON OUR WAY FROM FLORIDA TO PENNSYLVANIA WHEN WE WERE TOLD THAT ONE OF OUR HEADLIGHTS WERE OUT. WE PURCHASED NEW BULBS AND REPLACED THEM, THEN AFTER FURTHER INVESTIGATION REALIZED THAT WHEN THE DAYLIGHTS WERE ON, ONE LIGHT WAS ON AND ONE OFF, WHEN WE TURNED ON THE HEADLIGHTS THE OPPOSITE LIGHT CAME ON AND THE ONE THAT WAS ON FOR DAYLIGHTS WENT OUT, THEN WHEN THE HIGH BEAMS WERE TURNED ON THE LIGHT THAT WORKED SWITCHED SIDES AGAIN. THE NEW BULBS DID NOT FIX IT, SO WE HAD TO CONTINUE TO DRIVE HOME WITH ONE LIGHT, ONCE IN AWHILE BOTH LIGHTS WOULD COME ON FOR A FEW MINUTES. WHEN WE ARRIVED HOME WE TOOK IT TO THE DODGE DEALER AND FOUND OUT THAT THE CONTROL MODULE NEEDED REPLACED. THE WORST PART WAS THAT THE CONTROL MODULE HAD BEEN REPLACED 14 MONTHS PRIOR BECAUSE OF A SIMILAR PROBLEM (WORSE, THE WHOLE DASHBOARD WENT OUT AND THE WIPERS DIDN'T WORK ALONG WITH THE HEADLIGHTS!)! THEY COULD NOT FIND A CAUSE TO WHY THE CONTROL MODULE WENT AGAIN. I'M HOPING IT DOESN'T HAPPEN AGAIN IN ANOTHER 14 MONTHS (THERE IS ONLY A 12 MONTH WARRANTY ON THE PART)! *JB