NHTSA Complaint #10155441 — 2003 FORD FOCUS

I AM THE OWNER OF A 2003 FORD FOCUS AND I HAVE SEVERAL ISSUES. IN THE LAST YEAR I HAVE EXPERIENCED PROBLEMS WITH THE IGNITION LOCKING AND AS WELL AS THE STEERING WHEEL, I CONTACTED THE DEALER CAREY PAUL FORD IN DECATUR, GA AND WAS TOLD THAT I HAD TO PAY FOR REPAIRS, WHICH I DID, AFTER BEING STRANDED WITH MY SON. THIS COST ME 260.00, I AM A SINGLE MOTHER AND CANNOT AFFORD TO SPEND MONEY ON PROBLEMS THAT THE MANUFACTURER CLEARLY WAS AWARE OF. THE TRUNK ON THE VEHICLE JUST RANDOMLY OPENS AT ANY GIVEN MOMENT, YOU'RE RIDING ALONG THE ROAD AND THE TRUNKS JUST OPENS FOR NO REASON. THIS I FIND JUST ANNOYING BUT WOULD ALSO LIKE TO HAVE CORRECTED. MY LATEST ISSUE IS THAT ON YESTERDAY 04/16/06, WHILE DRIVING ALONG THE STEERING WHEEL JUST BECAME LOOSE AND I COULD BARELY CONTROL THE CAR, I MADE IT TO A FIRESTONE DEALER THAT RECOMMENDED THAT I TAKE THE VEHICLE TO THE DEALER, WHICH I WILL DO FIRST THING IN THE MORNING. I CAN'T STOP THINKING THAT I OR SOMEONE ELSE ON THE ROAD COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. I CAN'T UNDERSTAND HOW A MANUFACTURER CAN CONTINUE TO MARKET A PRODUCT AS SAFE WHEN CLEARLY THERE ARE ISSUES WITH IT. I HAVE FOUND NUMEROUS WEB SITES AND PERSONALLY SPOKEN WITH FOCUS OWNERS WITH THE SAME PROBLEMS, WHAT WILL IT TAKE TO GET FORD TO TAKE RESPONSIBILITY FOR IT'S PRODUCT. ANY FEEDBACK WOULD BE GREATLY APPRECIATED. *NM