NHTSA Complaint #10154879 — 2005 BUICK LESABRE

DAD BOUGHT A NEW 2005 BUICK LESABRE IN OCT. 2005. HE HAD AN ACCIDENT FEB. 18 THIS ACCIDENT WAS NOT HIS FAULT A CAR BACKED OUT OF HIS DRIVEWAY AND HIT HIS AS HE WAS DRIVING BY. NOW HE HAS TURNED IT INTO HIS INSURANCE AND PERSON TO REPAIR. INSURANCE OK CAR TO BE FIXED FEBRUARY 21, AUTO BODY TURNED IN FOR PARTS SAME DAY OR NEXT. CONNOT FIND REAR PANEL DOOR. GM SAID IT MAY TAKE A WHILE TO FIND. SO MY DAD HAS BEEN DRIVING AROUND IN A DAMAGED CAR WHICH GM WON'T GIVE HIM A CAR TO DRIVE "EVEN THOUGH IT IS THEIR FAULT THAT HE CAN'T GET THIS PART" THE FENDER IS RUBBING AGAINST THE TIRE WHEN IT TURNS CORNERS THE BELLS ARE RINGING BECAUSE DOORS ARE JAMMED AND DAMAGED. NOW HE IS 77 AND DRIVES CHURCH MEMBERS TO DOCTORS AND TO GET GROCERIES ETC. WHAT IS WRONG WITH OUR COUNTRY THAT A GM DEALER WOULD PUT A SENIOR IN THIS POSITION OR FOR THAT MATTER ANYONE IN THIS COUNTRY IN THIS KIND OF POSITION AND NOT GIVE THEM A LOANER UNTIL THERE PART CAME IN TO REPAIR THIS CAR..........!!!!!!!!!! WE HAVE MADE A COMPLAINT WITH GM AND ALSO TO A DEALERSHIP IN NY WHICH HE WAS REALLY NICE BUT ALSO SAID HE COULDN'T HELP BECAUSE HE WAS JUST A DEALERSHIP IN NY "MY MISTAKE" THOUGHT IT WAS THE BIG GUY. SO HOW DOES ONE GET A CAR FIXED OR MAKE A COMPANY SUCH AS GM GIVE A PERSON A LOANER WHILE WAITING FOR HIS PART TO COME IN. HIS REPRESENTATION PERSON HASN'T EVEN CALLED HIM BACK AFTER HIS COMPLAINT WHICH HE DID CALL THE NUMBER IN THE BACK OF HIS CAR MANUAL.. SO PEOPLE, DON'T BUY A BUICK LESABRE BECAUSE IF YOU DO AND YOU HAVE AN ACCIDENT THEY DON'T HAVE THE PARTS FOR IT AND YOU DRIVE A PIECE OF JUNK AROUND THAT IS DANGEROUS WAITING FOR THE PART. WHAT A SAFETY HAZARD THIS IS.....IF SOMETHING HAPPENS TO MY DAD ALL HELL WILL BREAK LOOSE. *NM