NHTSA Complaint #10154575 — 1998 BUICK REGAL

STEERING REQUIRING MORE EFFORT THAN NORMAL AND JERKY WHEN MAKING LEFT TURNS. REPLACED POWER STEERING PUMP AND FLUSHED SYSTEM, ALL NEW FLUID. PROBLEM STILL EXISTS. TOOK IT TO A DEALER BECAUSE THERE IS A RECALL FOR THIS EXACT PROBLEM. BUICK RECALL CAMPAIGN NUMBER: 03V527000 DATE: 2003-DEC-11 COMPONENT: STEERING: RACK AND PINION THE DEALER SAID MY VIN WASN'T COVERED IN THE RECALL BUT THEY WOULD BE GLAD TO CHECK IT & FIX THE PROBLEM IF I PAID FOR IT. WHAT GIVES? WHAT GOOD IS A RECALL IF THE DEALERS DON'T HONOR IT? I FOUND NUMEROUS COMPLAINTS ON CARSTATS.COM OF THE SAME PROBLEM WITH THE DEALERS SAYING THEIR VIN ISN'T COVERED UNDER THE RECALL. *NM