NHTSA Complaint #10153595 — 2003 JAGUAR S-TYPE

SINCE PURCHASING THIS CAR IT HAS BEEN TOWED 2 TIMES, SERVICED EIGHT TIMES IN A 12 MONTH PERIOD. I FOUND IN THE GLOVE DEPT AFTER PURCHASING THIS CAR A MANUFACTURE DEFECT SIGN .THE CAR KEPT REGISTERING "RESTRICTED PERFORMANCE 3 VISITS. BRAKE PROBLEM,STEERING WHEEL,ABS FAULT. PRESENT PROBLEM:THEY KEPT MY CAR 2 AND HALF MONTHS TO FIX A WHEEL GUARD AND BUMPER RAIL TOLD ME THE COMPRESSOR AND OTHER PROBLEMS EXIST/WOULD COST $2300 TO FIX .MY INSURANCE COMPANY. PAID THEM AND THEN THEY CHARGED MY INS. CO ANOTHER $1300 MORE. I WENT TO PICK UP MY CAR THEY TOLD ME I HAD TO PAY $1600 BECAUSE MY INS URANCE REFUSED TO PAY. WHEN I GOT HOME CAR WOULDN'T START RIGHT /THEN REGISTERED NO ENGINE FLUIDS /CONTACTED THEM ASK IF ISHOULD TRY TO RETURN WITH IT/THEY SPENT 20 MINUTES TOLD ME THE CAR WAS OK /I ASK IF THEY PUT FLUIDS IN THEY SAID,'YES".DROVE THE CAR HOME IN LESS THAN 2 DAYS CAR MONITOR REGISTERED "TRANSMISSION FAULT". I HAVE HAD A LOANER CAR AT LEAST HALF OF THE OWNERSHIP OF THIS CAR. THIS CAR HAS LEFT ME STRAND IN SOME UNSAFE AREAS BECAUSE I HAVE TO TRAVEL TO D.C.. FOR CLASS WORK. NOW ,THEY TOLD ME THAT MY WARRANTY WILL COVER THE TRANSMISSION PROBLEM.I FEEL IF THE MAJOR PART OF THE CAR IS BEING REPLACE/THEY NEED TO GIVE ME A ANOTHER CAR TO REPLACE A TOTAL MANUFACTURE DEFECTED CAR.DATES OF SOME OF THE SERVICES PERFORMED ON THIS CAR 01/05, TWICE EACH TIME01/05 ,02/05 ,02/05,08/05,08/18/05 08/26/05,09/07/05,09/10/05,10/04/05,12/05/05 THRU 0303/06 KEPT FOR 2 AND HALF MONTHS. *JB