NHTSA Complaint #10153534 — 2003 HYUNDAI TIBURON

DEALER HAS BEEN GREAT. CORP REP=BAD. PURCHASED BRAND NEW ON DEC 31 02, AND DRIVEN 3400 MILES BEFORE CLUTCH RELATED PROBLEMS WERE FIRST INTRODUCED. I WAS TOLD IT WOULD BE REPLACED UNDER WARRANTY AND MADE AN APPOINTMENT A MONTH LATER. THAT WAS THE EARLIEST I COULD BRING IT IN AND BE LEFT WITHOUT A CAR FOR 3 DAYS. CAR HAD APPROXIMATELY 11,400 MILES ON THE ODOMETER. I BROUGHT THE CAR IN WITH THE DEALER THEN WARRANTED THE CLUTCH DISC, FLYWHEEL, PRESSURE PLATE AND THROW OUT BEARING, BUT REPLACED THEM WITH THE SAME PARTS AS BEFORE, WHICH WAS REALLY A TEMPORARY FIX TO THE GENERAL PROBLEM BEING DESIGN FAILURE, BEING THERE ARE NUMEROUS PART NUMBER CHANGES FROM 02-04. THAT NIGHT I CONTACTED THE DEALER AGAIN, AND REPORTED THAT THE ISSUE WAS STILL NOT FIXED, AND THERE WAS STILL NOT A SMOOTH ENGAGEMENT AND THAT THE CLUTCH WAS STILL JUDDERING. THE SERVICE SAID DRIVE THE CAR FOR 2 WEEKS AND MAKE SURE IT WASN'T ME NOT BEING USED TO THE NEW CLUTCH PUT IN THE CAR. I DROVE IT FOR 2 WEEKS, AND CALLED BACK ONLY TO BE DENIED WARRANTY FROM THE CORPORATE REPRESENTATIVE AT THE TIME(SHE IS NO LONGER THERE)(NOT BY THE DEALER) I HAVE NOW HAD JUDDER AND MILD RANDOM SLIPPAGE AND HAVE DEALT WITH THIS FOR THE PAST 70,000 MILES. I DID UNDER DEALERS ADVICE TAKE OUT A VALVE LOCATED IN THE SLAVE CYLINDER TO ALLOW MORE HYDRAULIC FLUID THROUGH AT ONE TIME IN ORDER TO ALLOW FOR BETTER ENGAGEMENT AND LESS WEAR TO THE CLUTCH. THE VALVE IS NOT IN THE CLUTCH SLAVE CYLINDER IN THE 04 AND NEW CARS. *JB