NHTSA Complaint #10153472 — 2001 JEEP GRAND CHEROKEE

2001 JEEP GRAND CHEROKEE LAREDO PURCHASED NEW IN APRIL 2001. AT 66,842 MILES THE OVERDRIVE SNAP RING BROKE INTO 3 PIECES AND WEDGED INTO THE PARK PAWL. WHEN THE VEHICLE WAS PUT INTO PARK, IT WOULD ROLL. THE TRANSMISSION HAD TO BE REWORKED WITH ALL NEW SEALS AND GASKETS AND THE DAMAGED OVERDRIVE COMPONENTS HAD TO BE REPLACED. ALTHOUGH I FOUND DOCUMENTATION ONLINE THAT STATED THE TRANSMISSION WARRANTY HAD BEEN EXTENDED TO 70,000 MILES, CHRYSLER WOULD NOT EVEN LISTEN TO MY COMPLAINT. THEIR CUSTOMER SERVICE REP ACTUALLY HUNG UP ON ME WHEN I CALLED. THE TOTAL BILL WAS $1,863.78. THE DEALERSHIP ALSO FOUND A DEFECTIVE GOVERNOR PRESSURE SENSOR WHICH WAS REPLACED UNDER WARRANTY. THIS PROBLEM HAD OCCURRED BEFORE. IT CAUSED THE VEHICLE NOT TO START BECAUSE THE GOVERNOR SENSOR DETECTED THE VEHICLE WAS IN GEAR WHEN IT WAS ACTUALLY IN PARK. I'VE ALSO HAD CONSTANT PROBLEMS WITH THE BRAKES AND ROTORS. HAVE ALREADY SPENT ABOUT $1,000 ON THOSE AND THE REPAIRS ONLY LAST FOR ABOUT 10,000 TO 20,000 MILES. THE FRONT END SHAKES UNCONTROLLABLY WHEN BRAKING ABOVE 35 MPH WHICH IS VERY DANGEROUS WHEN MEETING ONCOMING TRAFFIC. IF YOU CAN'T CONTROL THE FRONT END, IT IS VERY EASY TO CRASH RIGHT INTO AN ONCOMING VEHICLE. I'VE SPOKEN TO SEVERAL JEEP OWNERS AND READ MANY COMPLAINTS ONLINE ABOUT THE SAME PROBLEMS I'VE HAD. I HAVE ENGAGED AN ATTORNEY AND WE WILL BE NOTIFYING CHRYSLER OF A LAWSUIT IN THE VERY NEAR FUTURE. *NM