NHTSA Complaint #10153183 — 2002 CHRYSLER SEBRING

I AM EXTREMELY DISSATISFIED WITH A PARTICULAR QUALITY OF MY 2002 SEBRING. THIS IS THE SECOND TIME I AM BRINGING THIS TO THE ATTENTION OF CHRYSLER AND I AM DEMANDING FURTHER INQUIRY AND RESOLUTION BE OFFERED ON MY REQUEST. I AM VERY ADAMANT ABOUT THIS REQUEST AS IT HAS PUT MY CHILDREN IN A VERY DANGEROUS SITUATION AND COULD CAUSE HARM OR EVEN DEATH TO OTHERS. THE PROBLEM ITSELF IS RATHER SIMPLY TO UNDERSTAND BUT CAN HAVE VERY DANGEROUS RAMIFICATIONS. THE DRIVER SIDE DOOR LOCK DOES NOT HAVE A SAFETY FEATURE PREVENTING THE DRIVER DOOR TO BE LOCKED WHILE THE KEYS ARE IN THE IGNITION OR IN THE VEHICLE. ON EVERY OTHER MANUFACTURER VEHICLE I'VE OWNED THERE WAS A FEATURE THAT PREVENTED THIS FROM HAPPENING - WHETHER THE CAR WAS RUNNING OR NOT. IN THIS PARTICULAR SITUATION, MY 1 1/2 SON WAS IN HIS CAR SEAT AS MY WIFE PARKED OUR SEBRING IN FRIENDS DRIVE WAY. SHE ACCIDENTALLY DEPRESSED THE CAR LOCK WHILE CLOSING THE DOOR. THE CAR WAS LOCKED, WITH THE ENGINE RUNNING AND MY CHILD INSIDE THE CAR. IT TOOK OVER A 1/2 HOUR FOR ME TO DRIVE TO THE LOCATION WITH THE SPARE KEYS TO UNLOCK THE CAR. THIS WAS EXTREMELY DANGEROUS AND NERVE RACKING AND COULD HAVE BEEN WORSE IN EXTREME HEAT OR WINTER CONDITIONS WITHOUT PROPER VENTILATION. I WOULD VERY SURPRISED IF CHRYSLER HAS NOT BE NOTIFIED OF THIS COMPLAINT AND WILL BE EXTREMELY DISSATISFIED IF I DON'T RECEIVE RESOLUTION TO FIX THE PROBLEM OR AT THE VERY LEAST A COMPENSATION FOR THE SITUATION, FRUSTRATION, TIME AND MONEY SPENT. UNFORTUNATELY TO DATE, CHRYSLER HAS NOT DONE ANYTHING OTHER THAN TO GUIDE ME TO THIS SITE. THIS SERIES OF EVENTS (IF UNRESOLVED) WILL SERIOUSLY SWAY MY DECISION OF CHRYSLER PRODUCTS IN THE FUTURE. *JB