NHTSA Complaint #10153076 — 2003 FORD FOCUS

MY CALIPERS HAVE FAILED TWICE ON MY 2003 FORD FOCUS SEDAN. I BOUGHT IT NEW IN 2004 AS A END OF MODEL YEAR AND HAVE LOTS OF BRAKE AND ACCELERATION ISSUES. MY BRAKE LIGHT COMES ON ALL THE TIME WHEN I AM DRIVING. THE CAR WON'T ACCELERATE AND MAKES A LOUD REVVING NOISE. I HAVE ABOUT 27K MILES ON IT AND THE CALIPERS FAILED AT 10K AND THE SECOND TIME AT 22K. IT WAS COVERED UNDER WARRANTY BUT THE FORD MECHANICS SAID THEY DIDN'T KNOW WHY IT HAS HAPPENED. SO THE REASON IT FAILS HAS NEVER BEEN REPAIRED BUT THEY REPLACE THE CALIPERS. HOW THEY HAVE FAILED TO REPAIR THE BRAKE LIGHTS FROM COMING ON WAS TO REPLACE THE PARKING BRAKE (BUT DIDN'T FIX THE PROBLEMS). THE BRAKES MAKE A SQUEALING METALLIC NOISE AND I WAS TOLD THAT WAS 'NORMAL' BY THE MECHANICS. AFTER BRINGING IT TO THE DEALERSHIP OVER 10 TIMES I WAS TOLD BY THE MECHANIC TO BRING MY PROBLEM TO FORD CO. WHEN I SAID THE CAR IS NOT SAFE AND THAT I WANT IT REPAIRED OR FOR THEM TO BUY IT BACK THEY SAID I WAS 'DOING' SOMETHING TO MAKE THE CALIPERS FAIL. I WAS ALSO TOLD THAT THEY WOULD NOT COVER IT UNDER THE WARRANTY! *JB