NHTSA Complaint #10152896 — 2004 FOREST RIVER TRAVEL TRAILER

WHILE MAKING A 200 MILE TRIP TO IOWA WE THOUGHT THAT WE HAD JUST BLOWN A TIRE. WHILE TAKING SHELTER INSIDE THE CAMPER FROM THE BUSY HWY WE DISCOVERED THAT THE AXEL WAS BROKEN AND THE WHOLE CAMPER COULD'VE TIPPED OVER WITH US(INCLUDING A 6 MONTH OLD INFANT.) THE TIRES ON THE PASSENGER SIDE HAD BEEN RUBBING CAUSING THE BLOW OUT. THE BLOW OUT ALSO DAMAGED A LOT OF THE UNDERSIDE. THIS PROBABLY BECAUSE OF THE DOUBLE AXEL IT NEEDS A TRIPLE AXEL TO BETTER WITHSTAND THE WEIGHT. THE NEXT DAY WE HAD IT WELDED AND NEW TIRES PUT ON AND PULLED IT A FEW MORE MILES TO A CAMP SITE AND LEFT IT THERE UNABLE TO TRUST IT TO GO ANY FURTHER. WE CONTACTED FOREST RIVER AND BASICALLY WE WERE TOLD THAT THEY DIDN'T CARE BUT DID EVENTUALLY COME AROUND AND GAVE US THE NUMBER OF THE CLOSEST FOREST RIVER DEALER TO GET IT. THE DEALER AND OURSELVES CALLED FOREST RIVER ON A DAILY BASIS ALMOST WITH NO PREVAIL. AFTER ABOUT 3 MONTHS OF CALLING THE COMPANY THAT DID THE WORK ON THE AXEL CALLED US AND OFFERED TO REINFORCE THE AXEL. WHEN THE ENTIRE AXEL NEEDED TO BE REPLACED. SO AFTER ALMOST 8 MONTHS IT IS STILL SITTING AT THE DEALERSHIP IN IOWA GATHERING DUST WITH NOTHING BEING FIXED. *NM