NHTSA Complaint #10152648 — 1998 VOLVO S90

1988 VOLVO S90 SUNROOF HAS BROKEN DOWN REPEATEDLY SINCE IT WAS NEW. IT WOULD TYPICALLY WORK APPROXIMATELY A FEW TIMES THEN MALFUNCTION UNEXPECTEDLY WITH BROKEN PIECES RAINING DOWN UPON THE HEADS OF THE FRONT OCCUPANTS, POSING A DANGER TO DRIVING. AFTER THE MALFUNCTION IT WOULD THEN NOT BE OPERABLE AT ALL, POSING A THREAT TO WEATHER DAMAGE, THEFT, ETC. AFTER REPAIRING IT SEVERAL TIMES, BOTH THE DEALER (DICK DYER VOLVO OF COLUMBIA, SC) AND VOLVO REFUSED TO FIX IT ANY MORE UNDER WARRANTY, EVEN WHEN THE VEHICLE WAS EXACTLY AT 50,000 MILES AND LESS THAN 1 YEAR OLD. BOTH THE DEALER AND VOLVO CLAIMED THE WARRANTY WAS GOOD UP TO, BUT NOT INCLUDING, 50,000 MILES. *JB