NHTSA Complaint #10152498 — 2006 VOLKSWAGEN JETTA

ON 2/1/06 I LEASED A NEW 2006 JETTA ONLY TO HAVE THE ENGINE NOT START ON 2/27/06. I WAS STUCK IN A GAS STATION PARKING LOT WITH A DEAD CELL PHONE AWAITING A TOW TRUCK FOR 1.5 HRS. THE CAR WAS BROUGHT TO THE DEALERSHIP AND THEY HAD NO IDEA WHAT WAS WRONG WITH IT. LATER THAT DAY THEY TOLD ME POSSIBLY A FUEL PUMP BUT WEREN'T SURE AND THAT I SHOULD ARRANGE FOR A RENT-A-CAR. THEY HAD THE CAR FOR 3 DAYS AND WHEN I PICKED IT UP THEY STATED IT WAS A PROGRAM THAT NEEDED TO BE UPDATED AND EVERYTHING IS FINE. IT IS NOW A WEEK AND A HALF LATER AND THE IGNITION KEY WOULDN'T TURN IN THE IGNITION. I CONTINUED TO SWITCH BETWEEN MY ALARM KEY AND MECHANIC KEY UNTIL IT FINALLY TURNED AND STARTED. ONCE ON THE ROAD THE CAR DIED IN MID DRIVE. THE ENGINE COMPLETELY TURNED OFF WHILE DOING ABOUT 25MPG. THANK GOD THERE WAS NO ONE AROUND ME, THE CAR CAME TO A STOP AND RESTARTED IMMEDIATELY AND DRIVEN BACK TO WORK. LEAVING WORK THE CAR DIDN'T TURN OVER AT ALL. YOU COULD HEAR THE CRANKING OF THE ENGINE BUT WAS NOT TURNING OVER, THE SAME PROBLEM AS BEFORE. THE CAR IS NOW AT THE DEALERSHIP AGAIN, NO LOANER CAR WAS GIVEN TO ME AND THERE WAS SEVERAL COMPLAINTS ALREADY UNDERWAY. ANOTHER PROBLEM IS THE CARS ENGINES SOUND. WHEN THE CAR IS INITIALLY STARTED IN THE MORNING IT IS A HARD LOUD ROUGH SOUND THAT GIVES AFTER A MINUTE OR SO. *JB