NHTSA Complaint #10152442 — 1999 AUDI A4

SUSPENSION:FRONT:CONTROL ARM issue reported to NHTSA

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Complaint Details

ODI Number	10152442
Vehicle	1999 AUDI A4
Component	SUSPENSION:FRONT:CONTROL ARM
Date of Incident	March 8, 2006
Date Filed	March 10, 2006
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

AUDI REFUSES TO PAY FOR FIXING A SERIOUS SAFETY RELATED SERVICE ACTION (SERVICE ACTION JE - FAILURE OF CONTROL ARMS), UNLESS THE CUSTOMER PROVIDES DETAILED MAINTENANCE RECORDS FROM AN AUTHORIZED DEALER OR PROFESSIONAL LICENSED REPAIR FACILITY. THIS WILL RESULT IN PEOPLE NOT FIXING THIS SERIOUS ISSUE, ENDANGERING NOT ONLY THEMSELVES, BUT ALSO OTHER INDIVIDUALS. I BROUGHT MY CAR IN TO HAVE THIS PROBLEM CHECKED, AND MY CAR HAS THE PROBLEM - BUT THEY WILL NOT PAY FOR THE FIX, SINCE I PERFORM MAINTENANCE ON THE CAR MYSELF. NOTE: CRACKING OF CONTROL ARMS IS NOT RELATED TO LACK OF GENERAL MAINTENANCE. *NM

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