NHTSA Complaint #10152180 — 2002 SATURN LS

ON THE 22ND OF FEBRUARY OF 2006, MY 2002 SATURN L-200 ENGINE SUDDENLY AND WITHOUT WARNING, DIED. THE CAR, LUCKILY, WAS GOING APPROXIMATELY 25 MPH. IT WAS TOWED TO A REPUTABLE REPAIR SHOP AND DIAGNOSED WITH TIMING CHAIN FAILURE WITH POSSIBLE REPAIR COSTS STARTING AT $ 2,800.00. MY WARRANTY HAD EXPIRED SO I HAD THE CAR TOWED TO A SATURN DEALER TO SEE IF ANYTHING COULD BE DONE TO HELP SAVE MONEY. THE SATURN DEALER RECOMMENDED A FULL ENGINE REPLACEMENT FOR $2,130.00. I CONTACTED CORPORATE SATURN TO SEE IF MORE COULD BE DONE TO HELP WITH COSTS AT WHICH TIME I QUOTED TO THEM THE INFORMATION I HAD FOUND ONLINE ABOUT THE NHTSA INVESTIGATION GOING ON REGARDING THE L-SERIES AND THE TIMING CHAIN FAILURE. THE REPRESENTATIVE STATED THAT SHE HAD NEVER HEARD OF THE INVESTIGATION. THEY DECLINE TO ASSIST ME AT THAT TIME. THE CAR IS NOW GETTING A NEW USED ENGINE THE 580,000 MILES ON IT WITH A 12 MONTH/12,000 MILE WARRANTY. *JB