NHTSA Complaint #10152020 — 2000 FORD FOCUS

FORD ISSUED A SAFETY IMPROVEMENT CAMPAIGN, CAMPAIGN NUMBER: 03V482000, IN NOVEMBER 2003, WHICH STATED THAT CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE WOULD EVENTUALLY LEAD TO BLOCKAGE OF THE SYSTEM. THE REPLACED THE FDM IN MY CAR IN 2004 BECAUSE MY CAR WAS EXPERIENCING ALL THE SYMPTOMS OF THE ADVISORY. HOWEVER, 2 YEARS LATER, I AM EXPERIENCING THE SAME PROBLEMS BECAUSE THE FIX DID NOT WORK. THE FILTER ONCE AGAIN BECAME CONTAMINATED AND THE FUEL PUMP ONCE AGAIN NEEDS TO BE REPLACED. I SPOKE TO A CUSTOMER SERVICE REP AT FORD AND ALTHOUGH HE WAS VERY UNDERSTANDING, THE FACT IS THE ADVISORY WAS NOT A RECALL AND THEY TOOK CARE OF THE FDM. I AM NOT SURE WHAT ELSE CAN BE DONE AT THIS POINT BECAUSE, THIS FIRST RECURRENCE HAPPENED WHILE TRYING TO MERGE ONTO 60+ MPH TRAFFIC AND MY CARE REFUSED TO ACCELERATE BEYOND 30 MPH. IF FORD SAYS THAT THE PROBLEM IS FIXED, THEN A REPEAT OF THE PROBLEM SHOULD NOT OCCUR TWO YEARS LATER. *JB