NHTSA Complaint #10151720 — 1995 FORD WINDSTAR

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10151720
Vehicle	1995 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING
Date of Incident	January 15, 2006
Date Filed	March 3, 2006
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AR

Consumer Description

MY WIFE WAS LEAVING CHURCH IN THE PARKING LOT, THE HEAD GASKET BLEW. HI. MY NAME IS [XXX]. I AM THE UNLUCKY OWNER OF A 1995 FORD WINDSTAR. THE WINDSTAR HAS A FACTORY DEFECT IN THE HEAD GASKET MOUNTING, THAT CAUSES PREMATURE GASKET FAILURE(SERVICE BULLETIN #00M09). WELL MY WINDSTAR BLEW THE HEAD GASKET ON JANUARY 15TH, OF 2006. THE VAN ONLY HAS 76,000 ORIGINAL MILES ON IT. WHEN I CONTACTED FORD ABOUT THIS, THEY INFORMED ME THAT THEY WOULD NOT REPAIR IT. I MADE 3 CONTACT ATTEMPTS TO RISER FORD, IN HOT SPRINGS, AND 2 CONTACT ATTEMPTS TO THE CUSTOMER RELATIONS DEPT' AT FORD MOTOR CO. EACH TIME THEY SAID THEY WOULD NOT HELP ME. I INTENT TO TAKE THIS ALL THE WAY. I SHOULD NOT BE RESPONSIBLE FOR DEFECTIVE PART REPAIRS TO MY VEHICLE. *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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