NHTSA Complaint #10151647 — 2002 FORD MUSTANG STRUCTURE:BODY:HOOD

Complaint Details

ODI Number	10151647
Vehicle	2002 FORD MUSTANG
Component	STRUCTURE:BODY:HOOD
Date of Incident	June 10, 2004
Date Filed	March 2, 2006
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WI

Consumer Description

LAST SUMMER I PURCHASED A 2002 MUSTANG CONVERTIBLE. I NOTICED THAT ONE OF THE ROCK CHIPS IN THE HOOD WAS STARTING TO PEEL. I TOOK THE CAR TO A LOCAL DEALERSHIP FOR AN ESTIMATE ON FIXING IT. THE BODY MAN LOOKED UP A TSB AND PRINTED IT OUT FOR ME. IT WAS THE BULLETIN ON SHEET METAL PRIMER. SEEMS THE MFG USED THE SAME PRIMER ON THE COMPOSITE PARTS AND AS A RESULT THE PAINT IS PEELING OFF THE ENTIRE HOOD. I CONTACTED A FORD EXECUTIVE AND WAS TOLD THAT FORD WOULD REPAINT MY HOOD WHEN IT STARTED TO RUST. MY ONLY QUESTION IS........WHEN DO COMPOSITE PARTS RUST? I MIGHT BE FEMALE BUT EVEN I KNOW THAT WHEN MY HOOD RUSTS THAT MEANS THE END OF THE WORLD IS NEAR. ALL I WANT IS FOR FORD TO STAND BEHIND WHAT THEY MAKE AND FIX THE PROBLEM. *JB

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