NHTSA Complaint #10151621 — 2001 DODGE GRAND CARAVAN

THIS COMPLAINT IS IN REGARDS TO THE POWER WINDOWS ON MY 2001 DODGE GRAND CARAVAN SPORT. IN EARLY 2005, MY POWER WINDOW ON THE DRIVER'S SIDE WOULD PERIODICALLY GO DOWN AND NOT GO BACK UP UNTIL YOU WAITED FOR 5-10 MINUTES. AFTER TIME WENT BY WITH THIS CONTINUING TO DO THIS, I TOOK IT TO THE DODGE DEALERSHIP ON WILLIAM FLYNN HIGHWAY IN GIBSONIA, PA. THEY TOLD ME THAT THEY HOOKED IT UP TO THE COMPUTER AND THERE WAS NO DOCUMENTED CASES IN THE CHIP THAT THIS WAS HAPPENING AND SINCE IT WAS WORKING, I WOULD BASICALLY HAVE TO WAIT UNTIL IT TOTALLY DID NOT WORK UNTIL I COULD GET IT FIXED. THEY CHARGED ME A $35 +TAX DIAGNOSTIC FEE AND NOTHING WAS DON. NOW, ON 3/1/06, IT IS HAPPENING MORE FREQUENTLY, BUT IT IS NOT STAYING DOWN COMPLETELY. SINCE THEY BLEW ME OFF THE 1ST TIME AND THIS IS THE CLOSEST DODGE DEALER TO MY WORK, I AM AFRAID THEY WILL DO THE SAME AND CHARGE ME TO DO NOTHING. I FEEL THAT THIS DEALERSHIP DISCRIMINATED AGAINST ME BECAUSE I AM A WOMAN AND "I DON'T KNOW WHAT I'M TALKING ABOUT". PLEASE RESPOND TO ME IF THERE HAS BEEN OTHER COMPLAINTS ABOUT THIS DEALERSHIP. I HAD ANOTHER EXPERIENCE REGARDING A ROUGH "GRINDING" SOUND WHEN MY VEHICLE STARTED. I TOOK IT UP AND ASKED THEM TO LISTEN TO IT. THEY SAID, "OH, THAT ALWAYS HAPPENS WHEN IT IS COLD OUT." I WAS NOT CHARGED A FEE, BUT THE SOUND IS STILL HAPPENING AND 2 EXPERIENCE MECHANICS, WHO LIVE TOTALLY DIFFERENT PARTS OF PA, WHO DON'T EVEN KNOW EACH OTHER, TOLD ME THE SAME THING FROM THE SOUND. THAT IT WAS THE ALTERNATOR STICKING. I AM STILL EXPERIENCING THIS "NOISE" EVERY TIME MY ENGINE IS COLD AND I START THE VAN TO WARM UP. ONCE IT IS RUNNING, YOU STOP AND START AGAIN, THE SOUND IS NOT THERE. I DO NOT HAVE AN ACCURATE DATE OF INCIDENTS. *NM