NHTSA Complaint #10151376 — 2004 CHRYSLER TOWN AND COUNTRY

MY 2004 CHRYSLER TOWN & COUNTRY HAS BEEN IN THE SHOP 4 TIMES FOR THE SAME PROBLEM. IT WAS FOR A PROBLEM CHRYSLER HAS PUT A BULLETIN OUT ON REGARDING MALFUNCTION INDICATOR LAMP ILLUMINATION WITH DIAGNOSTIC CODES P0300-P0306 (SPARK PLUGS). THE LIGHT HAS COME ON 4 DIFFERENT OCCASIONS DURING A 7 MONTH PERIOD. DEALER REPLACED SPARK PLUGS ALL 4 TIMES AND REPROGRAMMED THE TRAN MODULE. THEY ARE GIVING ME THE EXCUSE THAT I AM PROBABLY JUST GETTING DEFECTIVE SPARK PLUGS. I HAVE HAD A COMPUTER IN THE CAR THAT I DROVE WITH AND IT SHOWED NOTHING TO THEM AS THEY TELL ME. THEY SAY CAR ISN'T DOING ANYTHING WHEN THEY DRIVE IT. AFTER 4TH REPAIR I HAVE BROUGHT IT BACK AFTER DRIVING ONLY A FEW DAYS TELLING THEM IT STILL IS NOT FIXED, THEY SAY IT DOESN'T DO IT FOR THEM AND THEY CAN'T DO ANYTHING ELSE UNLESS THE LIGHT COMES ON AGAIN. THE CAR BUCKS, SURGES, TRANSMISSION SEEMS TO MIS, CAR HAS BACK FIRED GOING UP HILL, NO POWER GOING UP HILLS OR INCLINES, CAR EVEN LOSES POWER GOING 55 MPH PLUS ON HIGHWAYS, WHEN LIGHT DOES FINALLY COME ON CAR WILL NOT LET YOU GO OVER 10 MILES PER HOUR, FEELS LIKE IT IS GOING TO STALL BUCKS AND SURGES. THE LIGHT HAS NOT COME ON AGAIN YET FOR THE 5TH TIME BUT IT WILL EVENTUALLY WITH THE SAME CODES FOR THE SPARK PLUGS, AND AGAIN I WILL BRING IT BACK TO HAVE IT NOT FIXED AGAIN , BY THEM CHANGING THE SPARK PLUGS YET AGAIN. I ALSO SAW A BULLETIN ON THIS SITE ABOUT A CREAK, TICK, AND POP SOUND IN STEERING COLUMN WHICH I ASKED DEALER TO CHECK WHEN IT WAS BROUGHT IN LAST VISIT, THEY SAID IT WAS NOTHING, AND DID NOTHING ABOUT IT, NOW I SEE OTHER PEOPLE OBVIOUSLY HAVE SAME PROBLEM,, NOT FIXED. I HAVE NO CLUE IF THIS IS A SAFETY HAZARD AND WHAT, IF ANYTHING, COULD HAPPEN . SWAY BAR WAS REPLACED FOR NOISE WHEN GOING OVER BUMPS, AND REAR WINDOW MOTOR WAS DEFECTIVE AND REPLACED ALSO ON THIS CAR. *NM