NHTSA Complaint #10151061 — 2000 FORD FOCUS

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP issue reported to NHTSA

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Complaint Details

ODI Number	10151061
Vehicle	2000 FORD FOCUS
Component	FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Date of Incident	February 6, 2006
Date Filed	February 23, 2006
Mileage	18,875 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

I RECEIVED A NOTICE FROM FORD IN 2005 STATING THAT THE FUEL PUMP ON MY 2000 FORD FOCUS HAD SOME DESIGN ISSUES. IT ALSO STATED THAT NOT ALL VEHICLES HAD BEEN AFFECTED BUT SHOULD YOU HAVE ANY ISSUES WITH THE FUEL SYSTEM TO BRING IT TO A DEALERSHIP FOR REPAIR AT NO CHARGE. LAST MONTH MY CHECK ENGINE LIGHT KEPT TURNING ON AND I TOOK THE CAR IN TO HAVE IT INSPECTED AND MY MECHANIC INFORMED ME THAT THERE WAS AN ISSUE WITH THE FUEL PUMP AND IT WAS SPEWING RAW FUEL INTO THE WHEEL WELL. HE ALSO MENTIONED THAT THIS PART WAS UNDER RECALL FROM THE MANUFACTURER AND REFERRED ME TO A DEALER NEAR BY. UPON ARRIVAL AT THE DEALERSHIP, THEY DISPUTED THE RECALL NOTICE THAT I HAD AND DENIED ME SERVICE. I WAS FORCED TO PAY OUT OF MY OWN POCKET TO REPAIR THE RECALLED ITEM. *NM

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