NHTSA Complaint #10150964 — 2002 NISSAN SENTRA

WHEN MY 2002 SENTRA WAS BROUGHT INTO HABBERSTAD NISSAN FOR A ROUTINE OIL CHANGE, I WAS INFORMED THAT THE OIL DIP STICK WAS BROKEN AND THE BOTTOM WAS STUCK IN THE BOTTOM. I WAS TOLD BY NISSAN THAT THE OIL PAN HAD TO BE REMOVED TO GET IT OUT AND THAT IT WOULD COST $290.00. I HAVE AN EXTENDED WARRANTY AND WAS ALSO TOLD THAT THIS WAS NOT COVERED UNDER THE WARRANTY. THE SERVICE PERSON ALSO MENTIONED THAT HE HAS SEEN THIS PROBLEM ON SEVERAL 2002 SENTRAS, HOWEVER NISSAN HAS NOT ACKNOWLEDGED THAT THIS IS A PROBLEM WITH THE CAR. I HAVE SINCE SEEN SEVERAL COMPLAINTS REGARDING THIS SAME PROBLEM WITH THE 2002 MODEL. IF ANYTHING, THIS SHOULD BE COVERED UNDER NISSAN'S WARRANTY AND SHOULD PROBABLY BE INCLUDED AS A RECALL FOR THIS PROBLEM. NISSAN SHOULD RESOLVE THIS PROBLEM AT NO COST TO THE CONSUMER SINCE THERE IS OBVIOUSLY A PROBLEM WITH THE PLASTIC DIPSTICK BREAKING APART.*JB