NHTSA Complaint #10150627 — 2001 GMC C/K PICKUP

SUBJECT POWER WINDOW MOTOR/REGULATOR FAILURE DUE TO COLD WEATHER CONDITIONS. NO WARRANTY RECALL ASSISTANCE FROM GMC/CHEVY, BASIC WARRANTY COVERAGE, AFTERWARDS YOU ARE ON YOUR OWN. EXPENSIVE RECURRING PROBLEM IN COLD WEATHER CONDITIONS. YOU LIVE WITH THE FACT THAT IN COLD WEATHER THE WINDOWS MUST STAY UP. IF SOME ONE HAPPENS TO BE WITH YOU AND YOU DON'T LET THEM KNOW QUICK ENOUGH OR THEY FORGET THE CHANCES ARE GOOD THAT YOU WILL BE IN FOR AN EXPENSIVE REPAIR. YOUR WIFE TAKE THE TRUCK LIKE TODAY, YOUR 16 YEAR OLD DECIDES TO CRACK THE WINDOW A LITTLE AND BOOM I AM NOT A HAPPY CAMPER THIS SUNDAY. POWER WINDOW CABLE, MOTOR, REGULATOR BRACKET UNIT ONE PIECE REPLACEMENT IS A POOR LIGHT WEIGHT CABLE DESIGN. I HAVE A 2001 GMC SIERRA Z71 4X4 EXTENDED CAB, A FRIEND HAS THE SAME TRUCK PLUS RECENTLY PURCHASED A NEW ONE MAXED OUT WITH EVERY THING, ANOTHER FRIEND HAS A 2005 K1500 HD WE ALL HAVE EXPERIENCED THE SAME PROBLEMS. THE 2005 CAME INTO MY SHOP FOR LUBE SERVICE RECENTLY ONE COLD NEW YORK MORNING TO HAVE THE DRIVERS SIDE WINDOW REGULATOR UNIT FAIL AND RETURN TO THE DEALER TO WARRANTY THE ITEM AND WHEN THE TRUCK WAS MOVED OUT TO BE PICKED UP IN THE PARKING LOT, THE TECHNICIAN CLOSED THE DRIVER'S SIDE DOOR JUST TO HAVE THE PASSENGER SIDE WINDOW FALL DOWN INTO THE DOOR WITH THE SAME PROBLEM. I PURCHASED THE 2001 WITH 39,000 MILES FROM A GM DEALER APPROXIMATELY. 3 YEARS AGO AND HAVE EXPERIENCED WINDOW PROBLEMS IN COLD WEATHER CONSTANTLY AS OTHERS I KNOW WITH THE SAME TYPE OF TRUCKS. THIS PROBLEM NEEDS TO BE ADDRESSED AND CORRECTED PROMPTLY. I PERSONALLY WOULD NOT BY ANOTHER BRAND TRUCK AND CHEVY/GMC TRUCK HAVE BEEN MY GRANDFATHERS CHOICE AS WELL AS MY OWN. *NM