NHTSA Complaint #10150268 — 1996 CHEVROLET LUMINA

WHILE DRIVING TO WORK ONE MORNING ON A HIGHWAY, THE INTAKE MANIFOLD HEAD GASKET BLEW, MIXING THE OIL WITH THE WATER, CAUSING THE MOTOR TO NEED REPLACING. I HAD THE MOTOR REPLACED AT A COST OF $2680.07. WE HAD AN EXTENDED WARRANTY OF 6 YEARS 50 THOUSAND MILES, THE MOTOR BLEW AT 6.5 YEARS AND 52,091 MILES. NOTHING WAS DONE TO HELP ME THE CONSUMER. I CALLED THE DEALER( BURTNESS CHEVY,303 E.BELOIT ST. ORFORDVILLE,WI.53576), AND THEY SAID IT WAS MY FAULT FOR NOT TRADING IN THE CAR BEFORE THE WARRANTY WAS UP. THEN I CALLED GM(CENTRAL OFFICE P.O.BOX 33170, DETROIT, MI.48232-5170)AND THEY SAID A WARRANTY IS A WARRANTY. I JUST NOW CAME ACROSS YOUR WEB SIGHT, AND I FEEL I NEED TO LET YOU KNOW ABOUT THIS PROBLEM. HOPE THEY CAN COME UP WITH A BETTER REASON IN THE FUTURE FOR OTHER CONSUMERS. THANKS YOU, CHERYL PHILLIPS. *JB