NHTSA Complaint #10150154 — 1999 OLDSMOBILE ALERO

1999 OLDS ALERO GLS, BOUGHT THE CAR IN MAY,2004 WITH 23,000 MILES ON IT. FROM DAY 1 I HAVE HAD NOTHING BUT PROBLEMS WITH IT MOSTLY BRAKES, CAR HAS EXTENDED WARRANTY ON IT. THE ROTORS GRIND, PULSATE, SQUEAK, THE CALIPERS MAKE CRACKING NOISES SOMETIMES BRAKE PEDAL GOES TO FLOOR. THE DEALERSHIP REFUSES TO FIX THE PROBLEM OR SAYS IT WILL NOT DO IT FOR THE MECHANIC, WHEN I DROP IT OFF I ALLOWED THE SERVICE MANAGER TO HEAR IT HE ALSO VERIFIED THE SOUND, ONLY TO GET THE CAR BACK BEING TOLD IT WON'T DO IT. THE ROTORS HAVE BEEN REPLACED 4X THE BRAKES 3X THE CALIPERS 2X, I STILL HAVE THE PROBLEM. CD PLAYER WILL NOT WORK TOLD BY DEALERSHIP IT IS THE HUMIDITY DOING IT WHICH I LIVE IN PHILADELPHIA AND IT IS WINTER THERE IS NO HUMIDITY. TOLD DEALERSHIP ABOUT A SQUEEZING NOISE UNDER HOOD GOT CAR BACK AND TOLD THEY COULD NOT FIND ANYTHING WRONG WITH IT, I GET HOME AND POP THE HOOD AND FIND A GREASE LIKE RESIDUE ON THE SERPENTINE BELT, I LATER FIND THE WATER PUMP LEAKING. CAR LOSES POWER AND A METAL BANGING NOISE OCCURS FROM UNDER THE HOOD UNDER ACCELERATION, DEALERSHIP SAYS CANNOT FIND THE PROBLEM. I GO BACK TO THE DEALERSHIP AND TELL THEM ABOUT THE BRAKES AND WATER PUMP, THE TELL ME THAT THEY CANNOT SATISFY ME AND THEY WILL NOT SERVICE THE CAR AND NOT TO BRING IT TO THEM ANY MORE. IN ONE MONTH I WAS AT THE DEALERSHIP FOR THE SAME PROBLEM, IT STILL IS NOT FIXED, WITH EACH TIME HAVING TO PAY A $100.00 DEDUCTIBLE. I CONTACT GM THE SAY CAR IS TO OLD AND THERE IS NOTHING THEY CAN DO FOR ME. THE CAR HAS 56,000 MILES ON IT AND THE WARRANTY DOES NOT EXPIRE UNTIL 60,000 OR MAY,2006. I AM GETTING READY TO TRADE IT IN FOR A TOYOTA. *NM