NHTSA Complaint #10150061 — 2001 FORD WINDSTAR ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

Complaint Details

ODI Number	10150061
Vehicle	2001 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Date of Incident	November 2, 2004
Date Filed	February 12, 2006
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

1) THERE WERE 2 MAJOR PROBLEMS WITH OUR FORD WINDSTAR 2001 WHICH WE BOUGHT BRAND NEW FROM OUR DEALER. THE FIRST PROBLEM: WE THOUGHT THERE WAS A LOT OF SMOKE COMING OUT OF EXHAUST. IT LOOKED LIKE IT WAS BURNING OIL. TOOK IT IN TO THE DEALER THE FIRST TIME AND THEY REPLACED A SEAL. WE TOOK A TRIP AND TOOK IT BACK TO THE DEALER AND THEY SAID THERE WAS COOLANT LEAKING INTO THE INTAKE MANIFOLD AND WE WOULD NEED A NEW ENGINE. WE ENDED UP SPENDING ABOUT $3500 ON THE CAR. THE SECOND PROBLEM WAS RELATED TO THE ABS BRAIN FAILED AND WE WOULD NEED TO REPLACE IT AND THAT WOULD BE ABOUT $1200. IT WAS AT THIS POINT, WE DECIDED WE WOULD NOT PURSUE THAT REPAIR AS THAT WOULD MEAN WE WOULD HAVE PUT IN ABOUT 5K INTO OUR CAR WITHIN A YEAR. 3) FORD WENT IN "HALF" WITH US ON THE ENGINE REPLACEMENT. I DO NOT RECALL THE EXACT DATE FOR THE FIRST FAILURE. THE SECOND FAILURE WAS APPROXIMATELY JANUARY 2005. *JB

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