NHTSA Complaint #10149905 — 2006 SUBARU B9 TRIBECA

2006 B9 TRIBECA SUBARU PURCHASED 9/2/05. APPROX 3 MONTHS LATER BEGAN TO HEAR RATTLING SOUND IN AREA OF FRONT DASHBOARD. ON FEB 2, 2006 VEHICLE TAKEN TO DEALERSHIP FOR ROUTINE SERVICE AND ALSO ASKED THEM TO IDENTIFY AND REPAIR THE CAUSE OF THE RATTLE. INFORMED ON FEB 3, 2006, PROBLEM WAS "MAJOR" , FIRE WALL WAS CRACKED, AND PICTURES WERE BEING SENT TO SUBARU NORTH AMERICA FOR REVIEW. ON FEB 7TH ADVISED THAT PROBLEM WITH VEHICLE OCCURRED IN PRODUCTION, CAUSING ISSUE WITH THE PITCHING STOPPER, AND SUPPORTING BOLTS AND RIVETS, WHICH ALLOWED ENGINE MOVEMENT RESULTING IN CRACKS IN FIRE WALL. ON FEB 9TH ADVISED THAT FURTHER INVESTIGATION OF THE PROBLEM REVEALED THE PROBLEM DID NOT OCCUR IN PRODUCTION BUT RATHER IN THE TRANSPORTATION OF THE VEHICLE FROM THE INDIANA PLANT TO THE DEALERSHIP . WAS TOLD THAT DURING TRANSPORTATION OF THE VEHICLE, BECAUSE OF THE WAY IT WAS TETHERED WHEN IT WAS SHIPPED, IT RESULTED IN A SERIES OF BOLT FAILURES. I'M TOLD THAT SUBARU HAS IDENTIFIED ALL VEHICLES THAT WERE PART OF THIS SHIPMENT, BUT WAS NOT TOLD WHAT ACTION, IF ANY, THEY WILL TAKE ABOUT OTHER VEHICLES. *JB