NHTSA Complaint #10149848 — 2005 THOMAS FS-65

I WRITING IN RESPONSE TO A SERVICE BULLETIN ISSUED BY FREIGHTLINER CUSTOM CHASSIS, SB 54-26. THIS SERVICE BULLETIN COVERS AN ISSUE WITH THE TURN SIGNAL CANCELLATION RING ON A 2005 MODEL THOMAS SCHOOL BUS. THE MANUFACTURER HAS INCORRECTLY INSTALLED THE PART WHICH CANCELS THE TURN SIGNAL AFTER A TURN IS COMPLETED. DUE TO THE FACT THAT THIS PART WAS INCORRECTLY INSTALLED, IT IS IMPOSSIBLE AT TIMES TO SIGNAL WHEN MAKING A TURN, AS IS INDICATED IN THEIR SERVICE BULLETIN. I WAS NOT ABLE TO GET ANY INFORMATION ON THIS DEFECT UNTIL MY 19 SCHOOL BUSES WERE OUT OF THEIR WARRANTY PERIOD. I BELIEVE THIS SERVICE BULLETIN SHOULD BE UPGRADED TO A RECALL DUE TO THE SAFETY FACTOR INVOLVED. NO ONE HAS BEEN INJURED AS A RESULT OF THIS DEFECT, BUT I FEEL THIS PROBLEM SHOULD BE CORRECTED AND THE MANUFACTURER SHOULD TAKE FINANCIAL RESPONSIBILITY FOR THEIR NEGLIGENCE BEFORE AN ACCIDENT RESULTS FROM IT. *NM