NHTSA Complaint #10149563 — 2000 FORD TAURUS

ON 12/2/04 I BROUGHT MY VEHICLE TO FORD FOR A REPAIR. MY CRUISE CONTROL WAS NOT DISENGAGING FROM THE STEERING WHEEL, I HAD TO STEP ON THE BRAKE TO ACCOMPLISH THIS. THE REPAIR WAS DONE. I HAD NO FURTHER PROBLEMS WITH THIS UNTIL APROX 12/14/05. THE SAME EXACT PROBLEM RECURRED WITH THE CRUISE CONTROL NOT DISENGAGING FROM THE STEERING WHEEL. WHEN I CONTACTED THE FORD DEALER WHO DID THE ORIGINAL REPAIR, I WAS TOLD I WOULD HAVE TO PAY FOR THE SERVICE REPAIR SINCE THEY ONLY WARRANTED FOR 12 MONTHS OR 12,000 MILES. I FEEL THIS IS A SAFETY HAZARD. CLEARLY A REPAIR SUCH AS THIS SHOULD NOT RECUR IF NEW PARTS WERE USED. EITHER THERE SHOULD BE A RECALL FOR THIS ISSUE OR FAULTY PARTS WERE USED. WHEN I CONTACTED FORD MFG I WAS TOLD THE SAME >>>MY WARRANTY HAD EXPIRED (BY 2 WEEKS I SHOULD ADD)>>>SO I WAS OUT OF LUCK. NO WONDER FORD IS GOING UNDER! ANYWAY, THAT'S MY ISSUE. PLEASE ADVISE. *JB