NHTSA Complaint #10148888 — 2005 CHRYSLER PACIFICA

IN THE 15 MONTHS THAT I HAVE OWNED CHRYSLER PACIFICA THE AIR BAG WARNING LIGHT ON THE DASHBOARD HAS COME ON FOUR TIMES. IN THREE OF THESE INSTANCES THE CAR WAS ON THE HIGHWAY GOING A HIGH RATE OF SPEED OF 65 MPH. THE FOURTH TIME INVOLVED IN-TOWN DRIVING. IN EACH CASE THE LIGHT STAYED ON UNTIL THE NEXT TIME THE ENGINE WAS TURNED OFF. I HAVE BROUGHT THIS TO THE ATTENTION OF THE SERVICE DEPARTMENT. THEY HAVE CHECKED IT TWICE FOR CODES. HOWEVER, THEY TELL ME THAT NO CODE HAS BEEN RECORDED OR THAT THE SYSTEM HAS ERASED ANY CODE THAT MIGHT HAVE BEEN RECORDED. THE DEALERSHIP HAS TOLD ME THAT THERE IS NOTHING THEY CAN DO TO FIND OUT WHAT THE PROBLEM IS OR TO FIX IT UNLESS I BRING IT IN WHEN THE LIGHT IS ON. THIS IS ALMOST IMPOSSIBLE TO DO SINCE IT HAPPENS RANDOMLY, NO-WHERE NEAR THE DEALERSHIP AND NOT AT A TIME WHEN I CAN JUST STOP AND RUN MY CAR IN FOR SERVICE. THEY ALSO TOLD ME THAT THE AIR BAGS WILL NOT DEPLOY WHEN THE LIGHT IS ON. I AM VERY CONCERNED FOR MY FAMILY'S SAFETY SINCE THIS HAS HAPPENED SEVERAL TIMES, AND WE COULD EASILY HAVE BEEN INVOLVED IN AN ACCIDENT DURING ONE OF THESE PROLONGED TIMES WHEN THE AIRBAG WARNING LIGHT HAS BEEN ACTIVATED. I AM ALSO CONCERNED THAT THE PEOPLE WHO SHOULD KNOW HOW TO FIX THE PROBLEM CAN'T SEEM TO DO ANYTHING WITHOUT A COMPUTER DIAGNOSTIC WHICH THEY CAN'T GET UNLESS THEY CATCH THE PROBLEM AS IT IS OCCURRING. *AK