NHTSA Complaint #10148857 — 2001 FORD FOCUS

BRAKES HAD TO BE REPLACED AT LESS THAN 24,000 MILES; CONTINUES GRINDING AND SQUEAKING CONTINUE EVEN FOLLOWING BRAKE REPLACEMENT AND TURNING OF ROTORS; AT HAVE REPLACED ALL FOUR TIRES TWO TIMES, WITH LESS THAN 20,000 MILES ON EACH SET OF TIRES; IGNITION SWITCH MALFUNCTIONED - I COULD GET THE KEY INTO THE IGNITION, BUT IT WOULD NOT ROTATE; NOW AT ONLY 41,000 MILES, THE ENGINE ATTEMPTS TO STALL IN IDLE - THE WHOLE CAR SHUDDERS - AND HAS STALLED TWICE WHILE I WAS STOPPED AT TRAFFIC LIGHTS. THIS PRESENTS A DANGEROUS SITUATION, NOT ONLY FOR MYSELF, BUT FOR MY TWO CHILDREN AND OTHERS ON THE ROADWAY. IN REVIEWING THIS SITE, I AM OBVIOUSLY NOT THE ONLY ONE EXPERIENCING THESE SAME PROBLEMS. WHY DOESN'T THE NHTSA ISSUE RECALLS ON FORD FOCUS FOR THESE AND OTHER PROBLEMS? FORD SHOULD RECALL THE WHOLE LINE AND ISSUE REFUNDS TO CUSTOMERS OR CANCEL THEIR REMAINING LOAN PAYMENTS. I AM A SINGLE MOTHER WITH TWO CHILDREN, WHO CANNOT AFFORD COSTLY REPAIRS. THE ATTITUDE OF THE SERVICE PERSONNEL AT THE FORD DEALERSHIP HERE IS AWFUL, AND THEY HAVE TREATED ME BADLY EVERY TIME I HAVE GONE IN THERE, SO THAT I DON'T EVEN WANT TO TAKE THE CAR IN WITH THIS LATEST PROBLEM.*AK