NHTSA Complaint #10148507 — 2004 VOLKSWAGEN BEETLE

10 DAYS AFTER HAVING VOLKSWAGEN BEETLE SERVICED FOR OIL LIGHT MALFUNCTION ISSUES AND WHILE DRIVING THE OIL SENSOR LIGHT CAME ON AGAIN, WITH CHECK ENGINE LIGHT, AND MAKING A STRANGE NOISE. AIRBAG LIGHT WAS BACK ON FOR THE 4TH TIME IN ONE YEAR!! SO I TURNED OFF CAR, CALLED VOLKSWAGEN SERVICE VALENCIA, AND THEY TOLD ME NOT TO DRIVE AND TO HAVE IT TOWED IN. THIS WAS THE 2ND TOW IN 10 DAYS. AT THIS POINT, I WAS TOLD THE ENGINE WOULD NEED TO BE TORN DOWN, THAT THERE WAS A PROBLEM BEYOND JUST A SENSOR LIGHT, THAT VOLKSWAGEN WAS NOT GOING TO COVER THE OIL SLUDGE PROBLEM IF THAT WAS THE DIAGNOSIS. I SPOKE WITH VOLKSWAGEN CARLSBAD WARRANTY DEPARTMENT THE INDIVIDUAL WHO SOLD ME MY PLATNIUM FACTORY EXTENDED 100000 MILES WARRANTY, AND THEY SAID IT SHOULD BE COVERED UNDER DRIVE TRAIN WARRANTY, SO I HAD MY CAR TOWED 150 MILES TO CARLSBAD, WHERE VEHICLE WAS DIAGNOSED WITH OIL SLUDGE. NOW THE CAR WAS SEEN 10 DAYS BEFORE, AND I WAS TOLD THE OIL LOOKED FINE AND IT PASSED ALL INSPECTION, JUST A SENSOR. I HAVE CHANGED OIL AT SERVICE DEPARTMENTS. I WAS TOLD EITHER INFREQUENT OIL CHANGES OR FAULTY OIL PRODUCT. VOLKSWAGEN HAS AN OIL SLUDGE PROBLEM WITH ENGINES, AND WERE DELIBERATELY USING INFERIOR PRODUCTS, AND BLAMMING THE CONSUMER FOR THERE FAULTS. A CAR WITH 53000 MILES SHOULD NOT BE HAVING OIL SLUDGE PROBLEMS. THISWAS FAULTY MANUFACTURING. WHEN I CALLED CUSTOMER CARE 800 NUMBER AND SPOKE WITH A REPRESENTATIVE SHE STATED, VOLKSWAGEN HAS AN OIL SLUDGE PROBLEM WITH THE 1.8L TURBO ENGINES." WELL MY VOLKSWAGENWAS S A 1.8L TURBO. SO, VOLKSWAGEN ADMITTED TO A SLUDGE PROBLEM, BUT WILL NOT TAKE CARE OF RESOLVING THE PROBLEM AND CONTINUED TO MANUFACTURE INFERIOR PRODUCTS AND SELLING THEM TO UNSUSPECTING CUSTOMER. THIS IS NOT ONLY A MANUFACTURING ISSUE IT IS A SAFETY ISSUE. TWICE I BROKE DOWN ON THE FREEWAY WHICH WERE BOTH AUTO FAILURES WITH THE POTENTIAL OF INJURY TO MYSELF AND OTHER ON THE ROAD. *AK