NHTSA Complaint #10148038 — 2002 PONTIAC SUNFIRE

WAS NOT NOTIFIED BY PONTIAC THAT MY SUNROOF SHOULD BE SERVICED YEARLY TO PREVENT LEAKS. I CONTACTED THE DEALER WHERE I PURCHASED THE CAR AND WAS TOLD GM HAS NO RECOMMENDED SERVICE YET EVERYWHERE I HAVE ASKED HAS TOLD ME IT NEEDS SERVICED OR YOU WILL HAVE LEAKS. DEALER SAID THERE IS NOTHING THEY CAN DO FOR ME. NOW I HAVE CLOGGED DRAIN LINES AND HAVE WATER LEAKING INTO MY TRUNK, AND THE WATER HAS DAMAGED MY BACK SPEAKERS. ALSO, I AM VERY UPSET WITH THE DESIGN OF THE SHIFTER LIGHT. I HAVE CALLED AROUND AND THE ONLY PLACE I CAN HAVE IT FIXED AT IS THE DEALER AND I AM LOOKING AT $130.00 JUST IN LABOR FOR A BAD LIGHT BULB. I THINK IT IS UNFAIR TO YOUR CUSTOMERS TO HAVE A PART, SUCH AS A LIGHT THAT WILL BURN OUT, UNREPLACEABLE BY ANYONE BUT THE DEALERS WHO THEN IN TURN CHARGE OUTRAGEOUS PRICES TO DO THE REPAIRS. SO NOW I HAVE WATER IN MY TRUNK NO BACK SPEAKERS AND CAN'T SEE WHAT GEAR I AM IN AT NIGHT ON A VEHICLE THAT IS ONLY 3 YEARS OLD WITH 42000 MILES ON IT. I ALSO HAVE BEEN TOLD THAT THE VEHICLE LOOKS WRECKED AND I AM HAVING TO REPLACE FRONT STRUTS AND MOUNTS AS WELL AS RACK AND PINION. I NEVER WRECKED THIS VEHICLE AND NO ONE ELSE DRIVES MY CAR! *NM