NHTSA Complaint #10147897 — 2004 CHEVROLET SILVERADO

DT*: THE CONTACT STATED THE VEHICLE WILL NOT ALIGN PROPERLY. THE IMPROPER ALIGNMENT RESULTED IN PREMATURE TIRE WEAR ON THE OUTSIDE OF THE TIRES. THE PROBLEM MANIFESTS ITSELF WITH THE RIGHT FRONT TIRE SHOWING EXCESSIVE OUTSIDE WEAR AND EVENTUALLY AFFECTS EVERY TIRE. THE VEHICLE HAS BEEN MAINTAINED WITH PROPER TIRE ROTATION AND IS ONLY DRIVEN ON THE HIGHWAY. THE FRONT END HAS BEEN ALIGNED THREE TIMES BY THE SERVICE DEALER WITHOUT GETTING A PROPER ALIGNMENT. ALSO, WITH EVERY ALIGNMENT ATTEMPT THE TIRES WERE REPLACED. THE DEALER CONTACTED THE MANUFACTURER WHO DETERMINED THIS WAS A NORMAL CHARACTERISTIC OF THE VEHICLE, ALTHOUGH THE VEHICLE HAS DUAL WHEELS. *NM