NHTSA Complaint #10147829 — 2005 FORD F-650 SD

I AM WRITING IN REFERENCE TO A RECALL NOTICE I RECEIVED ON OCTOBER 11, 2005 REGARDING A POSSIBLE DRIVELINE PARKING BRAKE ANCHOR BOLT FRACTURE ON MY F-650 FORD TRUCK. I PURCHASED THIS TRUCK FROM HUBCO FORD IN ALLENTOWN PA. IT HAS SINCE COME TO MY ATTENTION THAT HUBCO FORD, WHERE I PURCHASED THIS VEHICLE, HAS CLOSED ITS DOORS AND NO LONGER CAN SERVICE THIS VEHICLE. NOT ONLY WAS I NEVER NOTIFIED OF THE CLOSURE, BUT ALSO, THE CLOSEST SERVICE CENTER THAT CAN HANDLE THIS SIZE TRUCK, IS LOCATED IN ANOTHER STATE. THIS REPAIR MAY ONLY REQUIRE LESS THAN HALF A DAY TO FIX, BUT IT IS GOING TO TAKE AT LEAST THAT LONG OR BETTER GETTING THE TRUCK THERE AND BACK. THIS HAS CREATED A HARDSHIP IN TRYING TO GET THIS VEHICLE REPAIRED. I BELIEVE THAT IT IS FORD''S RESPONSIBILITY TO NOTIFY CUSTOMERS WHEN A DEALERSHIP HAS CLOSED ITS'' DOORS AND THERE IS NO ONE ELSE WITHIN A 100 MILE RANGE THAT NOT ONLY CAN''T REPAIR THIS VEHICLE, BUT THERE ARE NO DEALERSHIP TO HANDLE POSSIBLE FUTURE PURCHASES OF A VEHICLE LIKE THIS. IT IS MY BELIEF THAT I AM NOT THE ONLY PERSON FROM THIS AREA THAT IS NOW FACED WITH THIS PROBLEM. I SINCERELY THINK THAT FORD CORPORATION NEEDS TO CONSIDER ITS CUSTOMERS NEEDS AND PROVIDE FOR AN ALTERNATIVE METHOD OF REPAIRING THIS VEHICLE, WITHOUT CREATING SUCH HARDSHIP ON THE CUSTOMER. *JB