NHTSA Complaint #10147389 — 2001 FORD FOCUS ELECTRICAL SYSTEM

Complaint Details

ODI Number	10147389
Vehicle	2001 FORD FOCUS
Component	ELECTRICAL SYSTEM
Date of Incident	January 7, 2006
Date Filed	January 10, 2006
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WENT SO SEARS AUTO CENTER AT 9570 SOUTH WEST FREEWAY HOUSTON TEXAS 77074. FOR A TIRE CHANGE THEY CHARGE 156.00 AND ALSO TOLD ME THAT MY CAR ROTORS WERE BROKEN AND NEED SHOE/PAD TO BE REPLACED. AND CAR NOT TO BE DRIVEN. TOTAL AMOUNT 571.00. CALLED NEXT MORNING TO CANCEL WORK BECAUSE I DECIDED TO TAKE TO DEALER FORD. BUT THAT TIME CAR WASN'T FIXED YET CAUSE THEY TOLD ME TO PAY FIRST BUT I DIDN'T HAVE A CREDIT CARD WITH ME THAT NIGHT SO I LEFT IT THERE AND TOOK BUS. THEY CHARGE 271. NEXT MORNING FOR SOME SHOE/PAD WHICH I TOOK MY CAR THE THE REGULAR MECHANIC AND THEY TOLD ME THAT SEARS DID NOT CHANGE ANYTHING ON MY CAR. SO I PAY THAT MANY MY CAR IS STILL NOT FIXED. I HAVE TO DRIVE MY CAR BECAUSE I DON'T HAVE ANOTHER WAY TO MOVE. SO PLEASE HELP ME TO TO GET MY MONEY BACK OR TO GET MY CAR FIXED. *JB

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