NHTSA Complaint #10147239 — 2001 LAND ROVER RANGE ROVER

DT: THE CONTACT STATED THE AIR SUSPENSION SYSTEM , LEVELING SYSTEM, IS NOT WORKING CORRECTLY. IT TAKES FIVE MINUTES FOR THE SYSTEM TO STABILIZE TO A SAFE DRIVING HEIGHT. THE FIRST TIME THE SYSTEM FAILED IT TOOK SEVERAL MINUTES TO STABILIZE TO THE CORRECT LEVELING CYCLE. IT EVENTUALLY WENT TO THE NEXT LEVEL OF ALERT AND RELAYED A MESSAGE ON THE DASHBOARD NOT TO EXCEED 35 MPH. WHEN TRAVELING UNDER 35 MPH, THE VEHICLE FELT AS IF THERE WERE NO SHOCK ABSORBERS. NORMALLY IT TOOK ONLY SECONDS TO REACH THE CORRECT CYCLE. THE DEALERSHIP HAD IT FOR TWO WEEKS. THE CONTACT ASSUMED THE PROBLEM WAS CORRECTED. SEVERAL MONTHS LATER THE VEHICLE HAD THE SAME PROBLEM. THE LIGHT BLINKED INDICATING A FAILURE IN THE SYSTEM TO MAINTAIN THE CORRECT LEVELING CYCLE. THE DEALERSHIP WILL INSPECT THE VEHICLE, ALTHOUGH THEY WERE UNABLE TO CORRECT THE PROBLEM THE FIRST TIME. THE DEALER MADE NO ACTUAL REPAIRS AFTER THE FIRST INCIDENT. THE CONTACT ASSUMED THE DEALER ONLY RESET THE SYSTEM, BUT DID NOT ASK FOR A LIST OF SPECIFIC REPAIRS FROM THE DEALERSHIP. *AK