NHTSA Complaint #10147210 — 2004 FORD MUSTANG

POPPING/ METALLIC SOUND SIMILAR TO SOUND WHEN CRUNCHING A SODA CAN, A METALLIC POPPING SOUND FROM PASSENGER FLOOR BOARD AREA. DOES IT UNDER VARIOUS CONDITIONS, AND ONCE DID IT WHEN JUST GETTING INTO VEHICLE BEFORE STARTING, SEEMS TO BE LOAD RELATED AND SOME SORT OF STRESS RELIEF, BODY MOVEMENT SEEMS TO CAUSE IT. WAS CONFIRMED ON TEST DRIVE WITH A TECHNICIAN. THEY ATTEMPTED TO TIGHTEN FRONT SUSPENSION PARTS (TOURQUED ??) TRIED A POWER STEERING/RACK TSB WITH SOME SORT OF BRACKET ON RACK HOSES..... NO CHANGE, EXACT SAME NOISE, EVEN THOUGH FORD DOES NOT KNOW WHAT IT IS, THEY CLAIM IT IS NOT SAFETY RELATED..... POP CONTINUES .... VALUE OF CAR CONSIDERABLE LESSENED DUE TO NOISE ... SO ATTEMPTS TO SELL IT ARE IN VAIN... FORD HAS NOTHING BUT EXCUSES. *JB