NHTSA Complaint #10147053 — 2001 PONTIAC GRAND AM ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10147053
Vehicle	2001 PONTIAC GRAND AM
Component	ENGINE AND ENGINE COOLING
Date of Incident	January 2, 2006
Date Filed	January 6, 2006
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

DT*: THE CONTACT STATED THE VEHICLE STALLED INTERMITTENTLY FOR ABOUT SEVEN MONTHS. THERE WERE NO WARNING INDICATORS BEFORE THE VEHICLE STALLED. ADDITIONALLY, WHEN THE VEHICLE STALLED IT WILL NOT RESTART WITHOUT THE COMPUTER BEING REPROGRAMMED. EVERY TIME THE VEHICLE WAS TOWED TO THE DEALER. THE ONLY THING THE DEALER DID WAS RESET THE COMPUTER. AFTER THE VEHICLE WAS IN THE DEALERSHIP 5 TIMES FOR THIS PROBLEM THE CONTACT BEGAN RESETTING THE COMPUTER. THE DEALER'S SERVICE MANAGER SHOWED THE CONTACT HOW TO REPROGRAM THE COMPUTER BY TURNING THE IGNITION ON, ALLOWING THE SECURITY LIGHT TO FLASH TEN MINUTES, TURN THE IGNITION OFF, AND RESTART THE VEHICLE. THE DEALER IDENTIFIED THE PROBLEM AS A SHORT IN THE IGNITION SWITCH. THE VEHICLE IS CURRENTLY AT THE DEALER AWAITING REPAIR OF THE IGNITION. THE DEALER OFFERED TWO OPTIONS FOR REPAIR, TO REPLACE THE ENTIRE IGNITION SYSTEM OR JUMP THE SECURITY SYSTEM. IF THE SECURITY SYSTEM WAS BY PASSED IT WILL NO LONGER ACTIVATE. THERE ARE TWO TECHNICAL SERVICE BULLETINS (TSBS) CONCERNING THE IGNITION, TSBS 010849020 AND 020604011. *AK UPDATED 02/27/06. *JB

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