NHTSA Complaint #10147051 — 2001 VOLVO S40

DT*: THE CONTACT STATED THE WINDSHIELD WIPER LINKAGES ARE OUT OF SYNC AND LOCK TOGETHER WHICH CAUSES A LOSS OF VISIBILITY. THIS PROBLEM OCCURRED ON BOTH THE DRIVER AND PASSENGER SIDE WINDSHIELD WIPER LINKAGE ARMS. AFTER THE FIRST INCIDENT THE CONTACT CALLED THE MANUFACTURER'S CUSTOMER SERVICE DEPARTMENT. THEY INSTRUCTED THE CONTACT TO OPEN THE HOUSING ON THE WINDSHIELD WIPER LINKAGE ARM AND TIGHTEN THE BOLT. THE CONTACT DID AS INSTRUCTED ON THE DRIVER'S SIDE AND THIS CORRECTED THE PROBLEM. AFTERWARDS, THE PROBLEM RETURNED TO THE PASSENGER SIDE LINKAGE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT REPAIR SHOP, AND THEY PERFORMED THE SAME REPAIR THAT WAS INSTRUCTED BY MANUFACTURER'S CUSTOMER SERVICE DEPARTMENT. HOWEVER, THE PROBLEM RECURRED. *AK THE ENGINE WOULD HESITATE WHEN THE CONSUMER ATTEMPTED TO ACCELERATE. THE DEALER REPLACED THE OXYGEN SENSOR. UPDATED 01/25/06. *JB