NHTSA Complaint #10146881 — 2003 VOLKSWAGEN PASSAT

2003 VW PASSAT SUDDENLY BEGAN MAKING ENGINE NOISE AND OIL PRESSURE WARNING CAME ON. VW DETERMINED PROBLEM WAS SLUDGE, AND THEY CLEANED THE ENGINE LEAVING A BILL OF $1900 PLUS THAT THEY ARE REFUSING TO COVER WITH MANUFACTURERS WARRANTY UNLESS I CAN PRODUCE OIL CHG RECEIPTS. I HAVE DONE 2 OF THEM MYSELF AND ONLY HAVE BANK STATEMENTS WITH CREDIT CARD CHARGES. THE OTHERS, I HAVE RECEIPTS FOR. THEY ARE STILL REFUSING TO COVER. THIS IS A MAJOR WIDESPREAD PROBLEM AND THEIR RECOMMENDATIONS TO CHANGE FROM REGULAR OIL TO SYNTHETIC OIL CAME IN 2004, A YEAR AFTER I WAS FOLLOWING THEIR PREVIOUS INSTRUCTIONS, ETC. FOR A KNOWN ISSUE, THEY SHOULD NOT BE ALLOWED TO HOLD CONSUMERS HOSTAGE ON A SITUATION LIKE THIS. I DO MY OWN OIL CHGS TO SAVE MONEY. MY 10K OIL CHG AT VW WAS $110. I CAN DO IT FOR LESS THEN HALF OF THAT AMOUNT. *NM