NHTSA Complaint #10146661 — 1999 FORD CONTOUR STRUCTURE

Complaint Details

ODI Number	10146661
Vehicle	1999 FORD CONTOUR
Component	STRUCTURE
Date of Incident	November 3, 2005
Date Filed	January 1, 2006
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

1999 VEHICLE, IN A 6 YEAR PERIOD, THE DASH WARPED AND CAME UNGLUED. THIS RESULTED IN A VERY UNATTRACTIVE APPEARANCE, A NON WORKING DEFROSTER, AND A DASH THAT DOESN'T FIT PROPERLY. I HAD TO BUY A $80.00 KIT AND PHYSICALLY REMOVE THE ENTIRE DASH FROM THE CAR TO INSTALL A REPAIR KIT THAT FORD NO LONGER WARRANTS TO THEIR CUSTOMERS. FORD CHARGES 2 HOURS LABOR AT $85.00/HOUR, PLUS THE $100.00 KIT. IT TOOK ME OVER 4 HOURS TO DO THE INSTALL, AND IT STILL DOES NOT COMPLETELY FIX THE DASH. *NM

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