NHTSA Complaint #10146563 — 1998 FORD CONTOUR

ELECTRICAL SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10146563
Vehicle	1998 FORD CONTOUR
Component	ELECTRICAL SYSTEM
Date of Incident	September 1, 2005
Date Filed	December 30, 2005
Mileage	72,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

THE 1998 FORD CONTOUR HAVE MANY KNOWN PROBLEMS, THE ONE I AM CURRENTLY HAVING AN ISSUE WITH IS A FAULTY HEADLIGHT SWITCH THAT CAUSES THE DASHBOARD LIGHTS TO GO OUT CREATING A SITUATION WHERE A DRIVER CAN NOT SEE THEIR SAFE SPEED AND WORSE THE RUNNING LIGHTS ALSO STOP WORKING, PREVENTING PEOPLE FROM SEEING YOUR CAR FROM BEHIND. THE BRAKE LIGHTS AND TURNING LIGHTS WORK BUT NOT THE RUNNING LIGHTS. ON A DARK ROAD THE CAR IS NOT VISIBLE FROM BEHIND. BOTH THESE CONDITIONS MAKE IT EXTREMELY UNSAFE TO OPERATE THE VEHICLE AT NIGHT. THERE IS A RECALL FROM FORD COVERING THIS EXACT PROBLEM HOWEVER FOR SOME REASON THE FORD CAN NOT TELL ME, MY CAR IS NOT INCLUDED. I HAVE A 1998 FORD CONTOUR. SO FAR NO ONE AT THE DEALER WILL HELP ME TO DETERMINE WHY MY CAR IS NOT INCLUDED ALTHOUGH THEY AGREE IT IS THE SAME PROBLEM AND CALLS TO FORD HAVE GOTTEN ME NO WHERE AS WELL. WHAT CAN I DO NOW? IT IS AN EXPENSIVE REPAIR AND A SAFETY ISSUE AS WELL. *NM

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