NHTSA Complaint #10145905 — 2004 NISSAN MURANO

DT: THE CONTACT STATED THE CHARGER WARNING AND BRAKE WARNING LIGHTS ILLUMINATED. HE IMMEDIATELY TOOK THE VEHICLE TO THE DEALERSHIP. HE SPOKE WITH HALF A DOZEN PEOPLE IN THE DEALERSHIP, WHO STATED THEY WERE UNAWARE OF ANY PROBLEM WITH THE VEHICLE IN REGARD TO THE LIGHTS. THE NEXT MORNING HE CALLED THE DEALERSHIP TO MAKE AN APPOINTMENT FOR SERVICE. UPON LOOKING UP THE VIN,THEY FOUND THERE WAS RECALL 05V319000 CONCERNING THE ALTERNATOR. THE VEHICLE WAS TAKEN TO THE DEALER AND THE WORK WAS PERFORMED. APPROXIMATELY 24 DAYS LATER HE RECEIVED THE RECALL LETTER CONCERNING THE ALTERNATOR. THE CONTACT WAS CONCERNED THAT HE DID NOT RECEIVE THE LETTER IN A TIMELY MANNER, AND THEY ONLY SENT IT BECAUSE OF THE FAILURE. THE MANUFACTURER HAS NOT BEEN CONTACTED . *AK UPDATED 3/17/2006 - THE RECALL LETTER WAS RECEIVED FOUR MONTH AFTER THE FAILURE OCCURRED. WHEN THE ALTERNATOR FAILED THE VEHICLE WENT INTO SAFE MODE AND COULD NOT BE DRIVE FORWARD, ONLY IN REVERSE. *NM