NHTSA Complaint #10145688 — 1998 DODGE CARAVAN VISIBILITY:WINDSHIELD WIPER/WASHER

Complaint Details

ODI Number	10145688
Vehicle	1998 DODGE CARAVAN
Component	VISIBILITY:WINDSHIELD WIPER/WASHER
Date of Incident	December 12, 2005
Date Filed	December 20, 2005
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	LA

Consumer Description

WINDSHIELD WIPERS HAVE BECOME INTERMITTENT AND GETTING WORSE TO THE POINT OF NOT COMING ON UNTIL THE VEHICLE HAS BEEN ON FOR A HALF HOUR. THIS HAPPENED AFTER THE PANEL LIGHTS SUCH AS FOR THE AC UNIT ETC BEGAN TO BLINK AT A CONSTANT RATE AND THEN THEY STEADY OUT AFTER 20 MINUTES. HAVE GONE TO TWO DODGE DEALERSHIPS. FIRST ONE HAD ME PAY FOR AND REPLACE MULTI-FUNCTION SWITCH AND IT DID NOT FIX THE PROBLEM. SECOND DEALER SAID I HAVE TO ORDER A $500 BODY CONTROL MODULE COMPUTER PLUS LABOR AND IT MAY NOT SOLVE THE PROBLEM AND THEY SAID IT IS A NON-REFUNDABLE EXPENSE EVEN IF THEY CANNOT FIX THE WIPERS. IT IS EXTREMELY DANGEROUS TO NOT HAVE WIPERS WORKING AND I FEEL IRRESPONSIBLE THAT A COMPUTER IS NECESSARY FOR THE WIPERS TO WORK. THE NTSB SHOULD HAVE THE AUTHORITY TO ORDER DODGE TO FIX THIS SITUATION AT DODGE'S EXPENSE SINCE IT IS AN OBVIOUS SERIOUS DESIGN FLAW. *JB

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