NHTSA Complaint #10145618 — 2003 CHEVROLET SUBURBAN

SPEEDOMETER GAUGE STOPPED WORKING. WOULD REGISTER AS GOING 20 MPH OR EVEN UP TO 80 MPH WHEN PARKED. OCCASIONALLY WOULD APPEAR TO TRACK THEN WOULD REGISTER SIGNIFICANTLY TOO HIGH OR TOO LOW (USUALLY TOO HIGH). DROPPED OFF AT DEALER & TOLD IT NEEDED INSTRUMENT PANEL CLUSTER REPLACEMENT BUT WAS ON BACK ORDER NATIONWIDE. CALLED GM CUSTOMER ASSISTANCE WHO CONFIRMED WITH THE DEALER THAT IT IS A "HIGH FAILURE ITEM". INITIAL ATTEMPT AT REPLACING. SAME AS OTHER COMPLAINTS THAT I HAVE READ. I WAS ALSO TOLD THAT THE REPLACEMENT OF THIS IS EXPENSIVE. *NM