NHTSA Complaint #10145546 — 2001 FORD FOCUS

MY 2001 FORD FOCUS IS EXPERIENCING A PROBLEM WITH THE IGNITION SWITCH LOCKING UP. THE KEY WILL NOT TURN AND THE STEERING WHEEL IS LOCKED. THIS IS NOT THE FIRST TIME IT HAS HAPPENED, HOWEVER, IT IS THE FIRST TIME I HAVE NOT BEEN ABLE TO CORRECT THE PROBLEM WITH A LITTLE COAXING. THE FIRST TIME IT HAPPENED I TOOK THE CAR TO THE FORD DEALERSHIP AND WAS TOLD THAT I WOULD HAVE TO PAY $300 AND THAT HE HAS AT LEAST 2 OF THE SAME CAR COME IN A WEEK WITH THE SAME PROBLEM. I TOLD HIM THANK YOU AND WENT HOME AND CALLED FORD, THEY TOLD ME THAT THEY WERE AWARE THAT THERE WAS A PROBLEM BUT I WOULD NEED TO GET IT CORRECTED ON MY OWN. I AM NOT SURE OF THE FIRST INCIDENT DATE. *JB