NHTSA Complaint #10145423 — 2003 DODGE INTREPID

MY AIRBAG LIGHT IS REMAINING ON, THE HORN IS NOT WORKING, AND CRUISE CONTROL DOESN'T WORK AND FROM IT IS MY BELIEF, THAT MY VEHICLE HAS SAME CLOCKSPRING PROBLEM THAT CHRYSLER HAD WITH SOME OF ITS 1996-98 MINIVANS. I BELIEVE THE HORN AND AIR BAG ARE SAFETY ITEMS AND SHOULD BE REPAIRED. I WROTE TO DAIMLER/CHRYSLER AND GOT THIS RESPONSE: THANK YOU FOR YOUR RECENT EMAIL TO DAIMLERCHRYSLER MOTORS REGARDING YOUR 2003 DODGE INTREPID. A REVIEW OF OUR RECORDS INDICATES THAT YOUR VEHICLE DOES NOT CURRENTLY REQUIRE SERVICE FOR ANY RECALL CAMPAIGNS ISSUED BY DAIMLERCHRYSLER. IF YOUR VEHICLE IS INVOLVED IN A FUTURE RECALL CAMPAIGN, YOU WILL BE NOTIFIED PROMPTLY BY MAIL. YOU CAN ALSO ACCESS THE SELF-SERVICE RECALL SITE ON THE INTERNET TO CHECK ON YOUR VEHICLE'S INVOLVEMENT IN ANY/ALL RECALLS THAT ARE PUBLISHED. SIMPLY GO TO ONE OF OUR BRAND SITES: WWW.CHRYSLER.COM; WWW.DODGE.COM OR WWW.JEEP.COM AND CLICK ON "FOR OWNERS" AND THEN "RECALL NOTICES" AND FOLLOW THE INSTRUCTIONS ON THE POP UP RECALL PAGE. YOU WILL NEED THE LAST EIGHT DIGITS OF YOUR VEHICLE IDENTIFICATION NUMBER (VIN). YOUR CONCERNS, PARTICULARLY IN VIEW OF THE EXPENSE AND INCONVENIENCE INVOLVED IN THIS ISSUE, ARE UNDERSTANDABLE. HOWEVER, THE VEHICLE IN QUESTION HAS EXCEEDED THE TIME OR MILEAGE LIMITATIONS OF THE MANUFACTURER'S WARRANTY. ALTHOUGH A MORE FAVORABLE REPLY COULD NOT BE PROVIDED, SHARING YOUR CONCERN WITH US IS APPRECIATED. THANK YOU AGAIN FOR YOUR EMAIL. SHOULDN'T DAIMLER/CHRYSLER BE RESPONSIBLE FOR THE EXPENSE OF GETTING THIS REPAIRED IF THIS IS THE CASE WITH MY VEHICLE?. *JB