NHTSA Complaint #10145244 — 2003 FORD TAURUS

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10145244
Vehicle 2003 FORD TAURUS
Component VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
Date of Incident
Date Filed
Mileage 55,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State ME

Consumer Description

THE HEATER IN MY CAR FAILED. WE CALLED THE FORD PARTS DEPARTMENT AND THEY TOLD ME IT WAS A KNOWN PROBLEM THAT THE COWL, RELAY AND BLOWER FAILED DUE TO WATER LEAKAGE. WE TOOK THE CAR IN THEY SAID THE COST WOULD BE 400.00 WHICH I COULD NOT AFFORD AT THAT TIME. NOW I HAVE NO CHOICE WINTER IS HERE AND I NEED MY HEATER WORKING. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS PROBLEM ITS TIME FORD FIXES THE PROBLEM AT THEIR COST NOT OURS! I'VE ALSO BEEN TOLD THAT I NEED FRONT BALL JOINTS MY CAR FAILED INSPECTION. THIS CAR IS ONLY TWO YEARS OLD I SHOUDN'T BE HAVING THESE MAJOR PROBLEMS. I CAN'T REMEMBER THE EXACT MONTH OR DAY I TOOK THE CAR INTO WESTBROOK FORD DEALER BUT COST US 40.00 TO TELL ME WHAT I ALREADY KNEW THE THE BLOWER DIDN'T WORK BECAUSE OF WATER LEAKAGE. *NM

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