NHTSA Complaint #10145213 — 2003 CHEVROLET SUBURBAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10145213
Vehicle	2003 CHEVROLET SUBURBAN
Component	ELECTRICAL SYSTEM
Date of Incident	November 22, 2005
Date Filed	December 14, 2005
Mileage	50,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	ID

Consumer Description

SPEEDOMETER GAUGE STOPPED WORKING. WOULD REGISTER AS GOING 20 MPH OR EVEN UP TO 80 MPH WHEN PARKED. OCCASIONALLY WOULD APPEAR TO TRACK THEN WOULD REGISTER SIGNIFICANTLY TOO HIGH OR TOO LOW (USUALLY TOO HIGH). DROPPED OFF AT DEALER & TOLD IT NEEDED INSTRUMENT PANEL CLUSTER REPLACEMENT BUT WAS ON BACK ORDER NATIONWIDE. CALLED GM CUSTOMER ASSISTANCE WHO CONFIRMED WITH THE DEALER THAT IT IS A "HIGH FAILURE ITEM". INITIAL ATTEMPT AT REPLACING IPC FAILED, STILL AWAITING ANOTHER NEW PART & HOPING TO GET VEHICLE BACK SOON. *NM

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