NHTSA Complaint #10145156 — 2003 FORD FOCUS

FOR THE PAST 3 MONTHS I HAVE HAD A PROBLEM WITH THE ENGINE OF MY 2003 FORD FOCUS ZTS STALLING AND SOMETIMES CUTTING OFF COMPLETELY. THIS HAPPENS UNDER NORMAL DRIVING CONDITIONS AND HAPPENS INFREQUENTLY. IT IS VERY DANGEROUS BECAUSE THE CAR CAN SHUT OFF WHILE ATTEMPTING TO PULL OUT ACROSS TRAFFIC OR WHILE IN FAST-MOVING TRAFFIC LANES. I HAVE TAKEN THE CAR TO MY LOCAL FORD DEALER WHERE THEY HAVE EXPERIENCED THE PROBLEM FIRST-HAND BUT BEEN UNABLE TO FIX IT. IT HAS BEEN THERE A TOTAL OF 4 TIMES, AND THIS ONE WITH BE THE FIFTH. EVERY TIME THEY HAVE SEEMED TO ISOLATE THE PROBLEM BUT IT ALWAYS SEEMS TO RESURFACE WITHIN 48 HOURS. SO FAR, THE DEALER HAS REPLACED: OXYGEN SENSOR, FUEL PUMP, FUEL MODULATOR, AND A TRANSMISSION SENSOR. JIFFY LUBE HAS ALSO REPLACED THE FUEL FILTER. ALTHOUGH NONE OF THESE PARTS HAVE BEEN COVERED BY MY EXTENDED WARRANTY, THE DEALER HAS BEEN KIND ENOUGH TO COMPENSATE ME FOR APPROXIMATELY THE LAST THREE REPAIRS FROM THEM. THE CAR IS STILL NOT FIXED AND I PLAN TO TAKE IT BACK TODAY. I AM VERY FRUSTRATED BECAUSE THIS IS A CAR WITH 40,000 MILES ON IT AND RATED VERY GOOD BY CONSUMER REPORTS. I HAVE ALSO CHECKED SEVERAL ONLINE FORUMS AND PEOPLE ARE HAVING THE SAME PROBLEMS BUT NO ONE SEEMS TO KNOW HOW TO FIX IT. I FEEL LIKE I HAVE PURCHASED A "LEMON", BUT THE NC LAW DOES NOT APPLY SINCE I BOUGHT IT IN VIRGINIA. THE VIRGINIA LEMON LAW DOES NOT HELP EITHER BECAUSE IT APPLIES IF THE VEHICLE WAS SERVICED AT THE DEALER IT WAS ORIGINALLY PURCHASED. I ALSO FEEL LIKE THIS VEHICLE SHOULD BE PART OF A RECALL BUT FORD HAS FAILED TO ACKNOWLEDGE THE PROBLEM (THERE WAS A RECALL ON 2001 MODELS FOR THE SAME ISSUE). ANY HELP YOU COULD OFFER WOULD BE GREATLY APPRECIATED. *JB